HOW TO CLEAN YOUR SOLID SURFACE
For everyday cleaning
Although liquids cannot penetrate solid surfaces we recommend that you attend to any spillages as soon as they occur. A damp microfiber cloth with specialized cleaning products such as “Bar Keepers Friend” used in a circular motion should prevent stains. Stronger abrasive detergents can be used but may cause discoloration to the material.
Once or twice a week, give your sink a beauty treatment
Remove all fat and oil residues of normal food preparation from the sink using detergent or hard surface cleaner. Use a diluted bleach spray of ¾ bleach and ¼ water. Leave overnight and ensure you do not exceed 16hrs. Rinse clean with a damp cloth and your sink will be sparkling clean.
Heat marks & scorching:
Always use a heat protection pad, trivet (with rubber feet) or protective mat for hot appliances or cookware. Never put hot items, particularly cast iron, directly on a solid surface work tops. Such heat can damage the surface and cause scaring.
Pouring boiling liquids directly into sinks without turning on the cold tap may damage your surface.
It is normal to have slight abrasions with prolonged daily use:
Never cut or chop directly on the solid work surface and use a chopping board instead. Heavy items should be lifted and not dragged on any worktops.
Dark heavily pigmented colours will show scratches, dust and ordinary wear and tear easier than lighter, textured colours and we would advise that you steer clear of these colour ways for high traffic areas.
Accidental spills of strong chemicals (e.g. paint stripper, brush cleaner, metal cleaners, oven cleaners, cleaners containing methylene chloride, acid drain cleaners, acetone based nail varnish removers etc.) should be flushed promptly with plenty of soapy water to avoid damaging worktops. For nail varnish spills, use non-acetone based remover, and then flush with water. Undetected or prolonged exposure to chemicals may damage the surface.
Instant Boiling Water Taps:
A container must be used to collect boiling water at all times as boiling water from this type of tap may cause surface damage in and around the solid surface sink. This type of damage is not covered by your warranty.
DO NOT WORRY
Solid surface is incredibly renewable as it is homogeneous all the way through. Most damages including severe impact, heat or chemical damage can usually be repaired on site to its original integrity.
Please do not hesitate to contact us should you have any queries via our email: firstname.lastname@example.org.